Buffering or freezing
Fix stuttering, freezing or long loading times.
Support
Support and troubleshooting
Start with the guide that matches your problem. If it does not solve it, you will see exactly what to send us.
Activation code or login not working
What to check when your code or details are rejected.
Channels not loading after setup
The list is empty or stays on a loading screen.
Setting up for the first time?
Choose your device in Apps.
CONTACT SUPPORT
Prepare a support request
Use this form to organize the details needed for support. It does not send a ticket; contact our team after reviewing the information. .